Shopping at ITEMTREND

Our products

ITEMTREND is an international online retailer located in South korea.

Sales tax

Orders shipped outside of South Korea are not subject to any sales tax.

Checkout

You can add and remove products from your shopping bag before you checkout.

Upon checkout, you will be asked to sign into your ITEMTREND account. On the checkout page you can enter a new address, or select an address you have previously used.

U.S orders will be charged in USD. Shopping at ssense.com is safe. Personal information provided on ssense.com is transmitted through a secure server using Secure Socket Layering (SSL) encryption technology. For more information, please consult the Security & Terms section.

Payment

We currently accept payment by Visa, MasterCard and PayPal.

Amex and Discover cards are supported through the Paypal guest or member checkout.

Order confirmation

You will receive an order confirmation email a few minutes after you place your order. Please check your junk or spam folders if it does not appear in your inbox.

Please review the order confirmation and contact us here if you see any errors. You can also review the details of your order from your ITEMTREND account, under Order History.

Order status

You can verify the status of your order at any time from your ITEMTREND account, under Order History.

Please note that we ask for a standard processing time of up to two business days (not including weekends or holidays) from the time your order is placed. A ‘Processing’ status means that your order has not yet been shipped.

You will receive a tracking number by email once your order has been shipped.

Order changes and cancellations

You can request an order change or cancellation from your ITEMTREND account, under Order History. From there you can choose from the ‘Modify’ menu to submit a request for your pending orders. Your order will be on hold until our Customer Care team can review your request.

Sizing

Sizes are listed on our website according to the information provided by our suppliers. Simply click on the ‘Select a Size’ menu to view all available sizes.

We understand that picking a size can be difficult sometimes, which is why we offer the following information to help you make a decision.

Size conversion chart

You can find our size conversion chart by clicking on the ‘View Size Chart’ tab on the product page. Please note that sizing may vary by brand, as well as the product itself, and may not fully match the information shown on the chart. This chart is meant as a general guide only. The most accurate information we can provide you with regarding an product’s size will be its exact measurements.

Product measurements

We provide detailed measurements for many of our products online. You can find this information by clicking on the ‘View Size Chart’ tab. Measurements are taken by us as accurately as possible with products lying flat on a table.

Still unsure about a product’s size?

If you are still unsure about an product’s size, please contact our Customer Care team here so that we can assist you further. If detailed measurements are not already available online, we can email you the information within one business day.
Promotional codes

ITEMTREND offers coupon code promotions if you purchase our items in our own store, eBay, Amazon.

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